These General Terms & Conditions govern your access to and use of the Bitfortune website, products, and services, including casino games, sports betting, promotions, and any related features. By creating an account, accessing the website, or placing any wager, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the services.
Eligibility and Responsible Use
You must be of legal gambling age in your jurisdiction and at least eighteen years old, or higher if local law requires, to use Bitfortune. It is your responsibility to ensure that online gambling is legal where you are located. Bitfortune may restrict or refuse access to users from certain countries or regions. Attempts to bypass geographic restrictions or provide false location information may result in account suspension and the voiding of bonuses or bets.
Gambling should be treated strictly as entertainment. You are responsible for managing your play and using available responsible gaming tools where offered.
Account Registration and Security
To use real-money features, you must create an account and provide accurate, complete, and up-to-date information. You may not register more than one account unless explicitly permitted. Each account is personal and non-transferable.
You are responsible for keeping your login details secure. All activity performed through your account is considered authorized by you. If you suspect unauthorized access, you should contact support immediately. Bitfortune may temporarily restrict access to protect your account.
Verification, Compliance, and AML
Bitfortune may require identity, age, and payment verification at any time, including prior to processing withdrawals. This may involve requesting documents and verifying ownership of payment methods or cryptocurrency wallets where applicable. Additional information may be requested to comply with anti-money laundering and fraud-prevention requirements.
Failure to complete verification or provide requested information may result in restricted services, delayed withdrawals, or account closure.
Deposits, Wagers, and Withdrawals
All deposits, wagers, and withdrawals are subject to acceptance and internal security checks. Minimum and maximum amounts may apply and can vary depending on payment method, currency, and account status.
You must use payment methods that belong to you and that you are authorized to use. Where cryptocurrency payments are supported, you acknowledge that blockchain confirmations, network fees, and market volatility may affect processing times and final credited amounts.
Withdrawals may be delayed for verification, security, or compliance checks. Bitfortune reserves the right to decline or reverse transactions where fraud, chargeback risk, or prohibited activity is reasonably suspected.
Bonuses and Promotions
Bonuses, free spins, and promotional offers are subject to specific rules, including wagering requirements, game contribution rates, time limits, maximum bet limits during bonus play, and other conditions. These rules are provided within the promotion details and form part of these Terms.
Abuse of promotions, including multi-accounting, bonus-hunting patterns, or coordinated play intended to gain an unfair advantage, may result in cancellation of bonuses, removal of related winnings, and account restrictions.
Game Rules and Sports Betting Rules
Each casino game may have its own rules and paytable. In the event of any conflict between these Terms and game-specific rules, the game rules apply for that title.
Sports betting is governed by the Sports Rules, which define bet types, market settlement, live betting conditions, and handling of postponed or abandoned events. The Sports Rules form an integral part of these Terms.
Fair Play, Prohibited Conduct, and Software Use
You must not use any method that provides an unfair advantage, including bots, scripts, automation, exploits, or collusion with other users. You must not attempt to interfere with the operation, security, or integrity of the services.
Bitfortune may investigate suspicious activity. Where prohibited conduct is reasonably suspected, Bitfortune may void bets, remove winnings, restrict account access, or close the account in accordance with applicable law.
Errors and Malfunctions
In the event of a system error, game malfunction, incorrect odds, or mispriced market, Bitfortune reserves the right to correct settlement, declare affected bets void, or adjust balances to reflect the intended and fair outcome. Bets or winnings resulting from clear technical errors may be cancelled.
Intellectual Property
All website content, branding, software, and game-related materials are protected by intellectual property laws and may not be copied, modified, distributed, or used without prior authorization.
Limitation of Liability
To the extent permitted by law, Bitfortune is not liable for indirect or consequential losses, including loss of profits, business interruption, or data-related issues arising from use of the services. Nothing in these Terms limits liability where such limitation is prohibited by law.
Changes to the Services and Terms
Bitfortune may update these Terms, services, products, or policies to reflect operational, legal, or security requirements. Where required, notice will be provided through the website or account communication channels. Continued use of the services after changes take effect constitutes acceptance of the updated Terms.
Account Suspension and Closure
Bitfortune may suspend, restrict, or close accounts due to suspected fraud, breach of these Terms, regulatory compliance requirements, or security concerns. Where lawful and appropriate, remaining balances will be handled after required checks and verification.
Complaints and Disputes
If you believe a bet or game round has been settled incorrectly, you should contact support with relevant details. Reviews are conducted based on these Terms, applicable game rules, and official sports results where relevant. If a dispute cannot be resolved informally, it may be handled under the applicable legal framework and internal dispute procedures.
Contact
For questions regarding these Terms, account security, payments, verification, or responsible gaming tools, please contact Bitfortune support through the official channels listed on the website.
