This Privacy and Cookies Policy explains how Bitfortune (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website and use our casino and sportsbook services. It also explains how and why cookies and similar technologies are used. By using the website, you acknowledge that you have read and understood this Policy.
Who We Are
Bitfortune is the operator of this website and acts as the data controller for personal data processed in connection with the services. Where required by law, additional corporate and licensing information is made available on the website. Questions regarding this Policy or the processing of personal data may be directed to the support team through the official contact channels listed on the site.
What Data We Collect
We collect personal data that you provide directly, as well as data generated through your use of the services. This may include account registration details, contact information, date of birth, verification and compliance documents, payment-related information, device and technical data, and records of activity on the platform.
Where cryptocurrency payments are supported, wallet-related information necessary to complete transactions and meet compliance requirements may also be processed.
Why We Process Your Data
Personal data is processed to provide and operate the services, create and manage user accounts, process deposits and withdrawals, and ensure fair, secure, and compliant gameplay. Data is also used to prevent fraud, comply with legal and regulatory obligations, support responsible gaming tools, respond to inquiries, and improve website functionality and user experience.
Where consent is provided, personal data may also be used to send marketing communications or service-related updates. Consent preferences can be adjusted or withdrawn at any time.
Legal Bases for Processing
Where applicable under data protection law, personal data is processed based on one or more of the following legal grounds: performance of a contract when you create and use an account; compliance with legal obligations such as verification and anti-fraud requirements; legitimate interests in protecting the platform and improving services; and consent for specific processing activities such as marketing communications or non-essential cookies.
Verification and Compliance
To meet age verification, identity checks, and anti-money laundering obligations, Bitfortune may request documentation and perform verification procedures. Ownership of payment methods or cryptocurrency wallets may also be verified where applicable.
Failure to provide requested information may result in restricted account functions, delayed withdrawals, or account deactivation where permitted by law.
How Long We Keep Your Data
Personal data is retained only for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, and enforce applicable terms and policies. Retention periods vary depending on the type of data and applicable legal requirements.
Sharing Your Data
Personal data may be shared with trusted third-party service providers that support platform operations, including payment processors, identity verification providers, fraud-prevention partners, analytics services, IT providers, and customer support systems. These providers process data under contractual obligations and appropriate safeguards.
Information may also be disclosed where required to comply with legal obligations or lawful requests from competent authorities.
International Data Transfers
Personal data may be processed or stored in countries outside your country of residence. Where international transfers occur, appropriate safeguards are applied in accordance with applicable data protection laws to ensure an adequate level of protection.
Security of Your Data
Technical and organizational measures are implemented to protect personal data against unauthorized access, loss, misuse, or alteration. While reasonable safeguards are applied, no online system can be guaranteed to be fully secure. You are responsible for maintaining the confidentiality of your login credentials and using secure devices and networks.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to object to certain processing activities and request data portability. Where processing is based on consent, you may withdraw that consent at any time.
Requests can be submitted through official support channels. Identity verification may be required before fulfilling a request.
Cookies and Similar Technologies
Cookies are small text files stored on your device that support website functionality and improve user experience. Cookies and similar technologies may be used to enable core features, remember preferences, enhance security, analyze traffic, and personalize content.
Certain cookies are essential for the website to operate correctly. Other cookies, such as analytics or marketing cookies, are used only where permitted by your settings and applicable law. Cookie preferences can be managed through browser settings and, where available, website controls.
Third-Party Content and Tools
The website may include third-party tools and services used for analytics, security, or payment processing. These providers process data in accordance with their own legal obligations and under instructions provided by Bitfortune.
Changes to This Policy
This Privacy and Cookies Policy may be updated to reflect legal, technical, or operational changes. The updated version is published on the website and applies from the date of publication.
